Data deletion

FIEF uses apps connected to Meta (Facebook and Instagram) to manage its own Pages and campaigns, and those of the clients who entrust them to us: alerts on new lead ad submissions, campaign reports, publishing and Page follow-up.

What data we may hold

• If you filled in a lead ad form on a Page we manage: the answers you submitted (for example name, phone, email, city), received in an internal alert restricted to our team, and a technical identifier of the submission.
• If you commented on a post or messaged a Page we manage: the comment or message and your public name, as made available to the Page by Meta.
• If your business entrusted or connected its Page or ad account to us: the access granted (Page and ad account identifiers, authorisation) and campaign statistics.

How to request deletion

• Email contact@studiofief.com with the subject “Delete my data”.
• Tell us how to find you: your name, and the email or phone number used in the form, or the name of the Page concerned.
• We confirm receipt, then deletion, within one month at most (Article 12 GDPR).

If you answered a form from one of our clients, that client is responsible for the data: we forward your request to them and delete what we hold on our side.

What we delete

• Internal alerts about you.
• Technical identifiers related to your submission in our tools.
• For a business client: access, authorisation tokens and campaign data stored by our tools.

What depends on Meta

Data kept by Facebook and Instagram (your form at the advertiser, your comments, your messages) is handled by Meta and the advertiser. If your business connected a Page, also remove FIEF’s access in your Meta business portfolio settings (Partners).

Questions: contact@studiofief.com. See also our privacy policy. You may lodge a complaint with the CNIL (cnil.fr).

Last updated: November 2026.